Welcome to Tamween

Works as a digital B2B marketplace platform, connecting stores and outlets with merchant wholesalers to integrate and automate supply chain process.

Terms and Conditions

Tamween reserves the right to make updates to this privacy policy at any time, we will not reduce your right under this policy without explicit consent as we will publish any updates on the page and we will also keep the old versions in the archive so that it is easy to refer to, and we urge you to review the website regularly for announcement of any updates to our privacy policy knowing that we will send notices of any new updates.

Privacy Policy

We respect your interest in privacy and the value of our relationship with you. This privacy policy therefore describes all kinds of personal information that we collect about our customers, the way we use information, with those who we share, the options available to our customers for our use of the information and standards we take to protect information and how our customers communicate with us in regards to our own procedures.

By providing us with your personal information, you accept our privacy policy and agree that we may collect, use and disclose personal information in accordance with our Privacy Policy, knowing that you are not obliged to provide any information we ask you to provide, however, if you do not provide us with the information, we may not be able to provide you with any goods or services based on the collection of such information. This policy will help you understand:
1. Data that is collected during your visit to our website
2. Security of personal information and storage mechanism
3. How to share, transfer and disclose your personal data publicly
4. Storing your personal information
5. Statement of your rights and obligations of the commodity provider
6. The mechanism for updating this policy
7. How to communicate with us
Please read this policy carefully and understand it before using the website and please exit the website if you do not accept the privacy policy or if you are visiting the website from a country or territory where the use of the site is prohibited

Exchange Policy

Are there refund fees? When returning a product in good condition that is not - damaged in any of its original state, the delivery and shipping fees are paid by the customer and deducted from the value of the returned goods, but if the product is defective or has been damaged and destroyed by factors that have nothing to do with the customer's will,Supplier is responsible for this mistake. How can I exchange or return the damaged product?

- Please contact with our supplier through the profile information in the website. On a condition that the exchange/return product is in the same condition as the customer has received and has not been opened, used or changed the product's packaging features. - What is the duration of exchanging and returning? You can exchange or return - products within 15 days from receiving the item - excluding consumable goods - at no additional cost if the item is defective or does not conform to international standards or the purpose for which it was contracted for it and the defect is not the result of customer misuse. - How long does it take to exchange/return the damaged product? - How can I be refunded in case of return? The amount will be refunded after supplier receive the product and confirms its status and then transfer the amount to your account within two weeks. - What are the procedures used for exchanging the product? If you want to exchange any damaged product and choose the alternative product, please transfer the amount of the difference between the products.